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AIBP ASEAN B2B Growth

The AIBP ASEAN B2B Growth Podcast is a series of fireside chats and interviews with business leaders in Southeast Asia focused on growing B2B businesses in the region. Each episode will feature a company which is rapidly growing their business in the region and will cover topics such as Business Strategy, Sales & Marketing, Enterprise Technology, Innovation and Financial metrics. Connect with us to learn more: https://www.linkedin.com/in/aibp/

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AIBP ASEAN B2B Growth

Customer-Centric Banking: Asia Commercial Bank's Innovation Journey

September 28, 2023 • Episode 29

Ms. Chu Hong Hanh, Head of Innovation Lab, Asia Commercial Bank

In this episode, we are joined by Ms. Chu Hong Hanh (Hannah), Head of Innovation Lab at Asia Commercial Bank (ACB). With her wealth of knowledge and experience, we delve into crucial topics such as emerging technologies, what innovation means and how innovation can be measured. As Vietnam's banking industry strives to serve the unbanked and underbanked population, Hannah also shares her enthusiasm for the factors propelling growth within the dynamic and promising landscape of Vietnam.

ACB is one of the leading joint stock commercial banks in Vietnam, with a network of branches and transaction offices spanning 49 provinces out of 63 in the country and has more than 13,000 employees, with many variety of products and services.